Company Information
This website is operated by:
Wakasim Ltd
228 Walmersley Road
Bury
BL9 6NH
United Kingdom
Throughout these Terms & Conditions, "Spexnation", "we", "our", or "us" refers to Wakasim Ltd.
Eligibility to Purchase
By placing an order on this website, you confirm that:
- You are 16 years of age or older
- You have a valid written prescription issued by a qualified optometrist or medical professional
Prescription Requirements
When ordering prescription glasses, you confirm that:
- Your prescription has been issued within the last 24 months
- The prescription information you provide is accurate and complete
Spexnation reserves the right to request a copy of your written prescription before processing an order.
We also reserve the right to decline orders where prescriptions fall outside safe dispensing parameters.
Prescription Responsibility
Customers are responsible for ensuring that all prescription details entered on the website are accurate.
Spexnation cannot be held responsible for issues arising from incorrect prescription information entered during the ordering process.
If you are unsure about your prescription, you should consult your optometrist before placing an order.
Product Information
We make every effort to ensure that product descriptions, images, and specifications are accurate. However:
- Colours may vary slightly depending on screen settings
- Product images are for illustration purposes
Orders
Placing an order on the Spexnation website constitutes an offer to purchase goods.
A contract between you and Spexnation is only formed once your order has been dispatched.
Because prescription glasses are custom manufactured, orders may not be able to be modified once production has begun.
Spexnation reserves the right to refuse or cancel any order at our discretion.
Pricing
All prices displayed on the website are in GBP (£). While we take care to ensure prices are correct, errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to:
- Cancel the order, or
- Contact you to confirm the correct price before proceeding.
Availability
All products are subject to availability. If a product becomes unavailable after an order has been placed, we will contact you to arrange:
- An alternative product, or
- A full refund.
Delivery
Delivery times are estimates and may vary depending on prescription requirements and production times.
Further details can be found on our Delivery Information page.
Returns
Our returns policy is outlined on our Returns Policy page.
Prescription lenses are custom made and may not be eligible for return or refund unless stated otherwise.
Website Use
You agree not to misuse this website or attempt to interfere with its operation.
Liability
Spexnation shall not be liable for any indirect or consequential losses arising from the use of this website or products purchased through it.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK law.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales.
Questions about our terms?
Our team is here to help with any queries.