Legal

Privacy
Policy

This Privacy Policy explains how Spexnation, operated by Wakasim Ltd, collects, uses, and protects your personal information when you use our website.

Company Information

Spexnation is operated by:

Wakasim Ltd

228 Walmersley Road

Bury

BL9 6NH

United Kingdom

If you have any questions about this Privacy Policy, you can contact us at: contact@spexnation.co.uk

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Billing and delivery address
  • Phone number
  • Prescription details required for the manufacture of glasses
  • Payment information
  • IP address and browser information
  • Cookies and website usage data

How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders
  • Manufacture prescription eyewear
  • Provide customer support
  • Communicate with you regarding your order
  • Improve our website and services
  • Prevent fraud and maintain website security

Payment Information

Payments are processed securely through third-party payment providers.

Spexnation does not store your full payment card details on our servers.

Prescription Data

Prescription information is collected solely for the purpose of manufacturing prescription eyewear.

This information is handled securely and only shared where necessary to fulfil your order.

Cookies

Our website uses cookies and similar technologies to improve functionality and analyse website usage.

Cookies help us understand how visitors use our website so that we can improve the user experience.

You may disable cookies through your browser settings if you prefer.

Further details can be found in our Cookie Policy.

Data Sharing

We may share necessary information with trusted third parties in order to operate our business, including:

  • Payment processors
  • Delivery providers
  • Optical laboratories responsible for manufacturing lenses
  • Website hosting providers

These third parties only receive the information required to perform their services.

Data Security

We take appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data where appropriate
  • Object to certain uses of your personal data

To exercise these rights, please contact us at: contact@spexnation.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have questions about this Privacy Policy or how we handle your data, please contact: contact@spexnation.co.uk

Questions about your data?

Our team is here to help with any privacy queries.

Contact Us